The State of Software and SaaS [Video]
At the 2013 cleverbridge Client Networking Event (CNE) in Rome, cleverbridge co-founder and Building Keystones Chief Blogger Craig Vodnik led a panel discussion about trends impacting the software and...
View ArticleThe Skinny on E-commerce Revenue Recognition
Bob Scarborough is the President and CEO of TenSoft. TenSoft provides revenue management software to support the complexities included in the accounting standards that dictate revenue recognition....
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SaaS/Subscription E-commerce Checklist
According to a recent Forrester report, SaaS revenues are growing “two to three times faster than the overall software market,” and those revenues typically come in the form of a monthly or annual...
View ArticleThree Ways to Improve Recurring Revenue
The popularity of subscription licenses has changed the rules for software vendors, who must now struggle to take advantage of recurring revenue while retaining each new customer for as long as...
View Article5 E-Commerce Trends for Digital Products [Video]
At the most recent cleverbridge Networking Event in Edinburgh, Peter Sheldon, a Vice President and Principal Analyst from Forrester Research, gave the keynote address and provided an overview of the...
View ArticleDo Subscriptions Make Sense For Your Business? [White Paper]
If you are considering a switch to subscriptions download our white paper here: Do Subscriptions Make Sense For Your Business? You’ve probably heard a lot of talk about subscription billing lately, but...
View ArticleThe Three Most Important Times of the Subscription Customer Lifecycle – Part One
David Walsh, Marketing Director at Intuit, offers a two part look into what software vendors need to do in order to fully capitalize on the subscription customer lifecycle. Part one focuses on what you...
View ArticleThe Top 3 Subscription Billing Challenges for Your Software Business [White...
If you have decided to switch to a subscription billing model, prepare your business for the challenges that lie ahead by reading this white paper: The Top 3 Subscription Billing Challenges for Your...
View ArticleThe Three Most Important Times of the Subscription Customer Lifecycle – Part Two
Welcome to part two of The Three Most Important Times of the Subscription Customer Lifecycle by David Walsh, Marketing Director at Intuit. In part one, I highlighted what I have found to be the most...
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What’s In Store For Your Online Store In 2015?
If you sell software online, you need to focus on the customer experience to gain and retain more customers. 2015 is the year you’ll need to look beyond single transactions and figure out what their...
View ArticleNavigating the Subscription Commerce Solutions Landscape [White Paper]
Three years into Adobe and Microsoft’s shift to cloud products and subscription billing, I’m sure it’s been discussed how a similar move to subscriptions could benefit your organization. Whether you’ve...
View ArticleMapping and Measuring the Subscriber Journey [White Paper]
Is your business success based on subscriptions? Then you need to read our complimentary guide to subscription key performance indicators (KPIs), “Mapping & Measuring the Subscriber Journey.” When...
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Ecommerce Eye Candy — The Most Important Subscription Metrics [Infographic]
A brief note — while RJ Metrics chose to label the KPIs discussed here as SaaS related, we regard SaaS as a delivery model, not a business model. Since these KPIs measure revenue and monetization, we...
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Why You Need to Think About Monetizing Customer Relationships
Advances in technology, a growing number of customer touchpoints and the amount of options in the market is producing savvier customers who demand more of the companies they do business with. As a...
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Ecommerce Eye Candy — Is Your Business Ready for the Internet of Things? [Video]
The Internet of Things (IoT) market is growing fast. According to forecasts by Gartner, 6.4 billion connected items will be in use worldwide in 2016, up 30 percent from 2015. Gartner projects that sum...
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Ecommerce Eye Candy — The State of Software Monetization [Infographic]
With the constantly changing environment of today’s software market, vendors face tough challenges every day — most importantly, software monetization. The dynamics of new cloud, SaaS and IoT...
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Subscription Billing Models Defined
Subscription billing models comes in all shapes and sizes. As more companies apply subscriptions to their businesses, they explore different ways to bill their subscribers. But which model is really...
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Ecommerce Eye Candy — The API Revolution [Infographic]
We are in the midst of a genuine new era of innovation: The API Revolution. A familiar example of APIs in action is the ability to sign into accounts or services with your Facebook login. One can log...
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APIs — The Conductors of Your Business Orchestra
A modern symphony orchestra has anywhere from 70 to 100 musicians. These musicians sit in sections. Forty or 50 string players, another 10 on brass, 15 woodwind players, five percussionists and so on....
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IoT: A Tale of Two Connected Devices
The Internet of Things (IoT), or the proliferation of smart, connected devices, provides an amazing opportunity for companies to engage customers directly on an ongoing basis. There is, however, no...
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